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ERR-204 - Registered device count reached to Maximum number

You have exceeded the maximum number of registered devices allowed. To manage devices on Astro GO, go to Settings > Registered Devices to view / remove devices from the list of registered devices to your account.

If you are still having issues, proceed to submit report via WhatsApp or Feedback Form.

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ERR-1001, ERR-001 - A problem occurred during playback

ERR-002 - Reached the maximum number of simultaneous video streams across devices for one account

ERR-006 - Please check your router settings. Your IP address is restricted

ERR-007 - Streaming on Astro GO while being connected to a VPN

ERR-008 - You are attempting to play a content that is not part of your subscription

ERR-601, ERR-1409 - Playback of Linear Channels/VOD from external device (Casting/Mirror)

ERR-1300, ERR-014 - A problem occurred during playback

ERR-009 - You are not subscribed to this content

ERR-701- Issues launching or loading the app

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