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What are the items that I need to return to Astro?

For customers with the Ultra or Ulti Box, you are required to return only the Astro box along with the Smart/SIM Card. There is no requirement to return the remote control, power cables or satellite dish/outdoor unit (ODU).

For customers on other Boxes, you are required to discard them (and their accompanying devices such as the Smart/SIM Card) only at registered collection centers for proper handling and management of e-waste in an environmentally sound manner. Click here to find a registered collection center near you.

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Why do I need to return the Astro box & Smart Card/SIM Card?

What happens if I have lost my Astro Box or Smart Card/SIM Card?

What happens if I do not return Astro equipment?

How do I know if I am being charged for the box fee?

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How do I recycle other Astro Equipment?

How do I recycle other Astro Equipment?

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