Tawaran Eksklusif Dalam Talian!

Nikmati lebih penjimatan dengan pakej TV apabila anda melanggan secara dalam talian!

d Days
:
h Hours
:
m Mins
:
s Secs
d Days
:
h Hours
:
m Mins
:
s Secs

Tawaran Eksklusif Dalam Talian!

Dapatkan pakej TV dengan lebih penjimatan apabila anda membeli dalam talian! 

d Days
:
h Hours
:
m Mins
:
s Secs
d Days
:
h Hours
:
m Mins
:
s Secs

Social Media Header Block

How to recover my Prime Video login email and password?

You can recover your Prime Video subscription here. Below are the steps.

Step 1: Visit the Recovery Page
Go to: https://product.astro.com.my/apps/primevideo#recovery

Step 2: Log In to Your Astro Account
If prompted, sign in with your Astro ID. If you're already logged in, proceed to the next step.

Step 3: Click “Proceed”
This will initiate the recovery process.

Step 4: View Your Sign-In Hint
A hint for your Prime Video login email/mobile number will be displayed. Use this hint to help you log in to your Prime Video account.
​

Similar Articles

What is Prime Video?

Where can I access Prime Video via Astro?

I am a customer with Ultra/Ulti Box. Do I get 2 months of access to Prime Video at no additional charge ?

How do I enjoy 2 months access to Prime Video by Amazon at no additional cost on the website and mobile app?

How do I activate my 2 months access to Prime Video at no additional cost?

Will I receive 2 months access if I activate a week before 23 June?

When will the 2 months access on Prime Video will expire?

When does my Prime Video 2 months access begin ?

How many devices can I use to stream Prime Video at the same time?

Are there any subtitles or dubbing available for the content on Prime Video?

Was this helpful?

Yes, it worked
Thanks for your feedback! Your response will help improve this page.
No, I need more help
Rate your experience

Try these alternatives:

Check out other articles
I'd prefer to get in touch