Apakah proses penamatan akaun Astro?

Berikut adalah proses untuk penamatan akaun Astro:

Pemegang akaun perlu memberi notis 30 hari untuk penamatan akaun.
Penamatan akaun akan dijadualkan 1 (satu) hari sebelum tarikh kitaran bil pelanggan.
Proses pengambilan semula Ultra/Ulti box dan Peralatan Jalur Lebar akan dilakukan selepas penamatan akaun.

Nota: Anda perlu menjelaskan baki tertunggak dan penalti (jika ada).

Pengambilan semula Ultra/Ulti box:

Semenanjung Malaysia kecuali Malaysia Timur, Tioman, Labuan dan Langkawi – Pihak kurier akan menghubungi pelanggan bagi proses pengambilan semula Astro box.
Bagi Malaysia Timur, Tioman, Labuan dan Langkawi – Jurupasang akan menghubungi pelanggan bagi proses pengambilan semula Astro box.
Selain daripada Ultra/Ulti box, rujuk di sini untuk maklumat kitar semula.

Pengambilan semula Peralatan Jalur Lebar:

Jurupasang akan melakukan pengambilan semula peralatan.

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My subscription is still within contract, can I still proceed with the termination of account?

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