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Welcome to your new Ultimate Viewing Experience
Enjoy a wide selection of content from movies, TV series, reality shows, sports and so much more! Terms and conditions apply
Great shows. Just plug in & play!
Enjoy the best entertainment at your fingertips, in the comfort of your home. Click Here to check out our step-by-step augmented reality installation video (you will need to point your phone camera at the card that comes with your Ultra Plug & Play Box)
Watch in your preferred language
Bahasa Malaysia
Chinese
Tamil
Install your box in a few simple steps
Do note that your Ulti Box and Astro SIM Card will be sent to you in two separate deliveries. Please match your SIM Card to the correct Ulti Box by checking your SIM Card Letter for the corresponding Serial Numbers
Step 1
Insert Astro SIM card slowly, chip-side facing down. Connect cables (power, HDMI, LAN) and switch on your box
Step 2
Choose your preferred language, resolution (select ‘Auto’) then select ‘IPTV Plug & Play’ (self-install)
Step 3
Connect to your home internet via LAN cable or Wi-Fi and confirm successful connection. For IPTV customers, click Here
Step 4
Press ‘Update Now’ to download and install the software updates
Step 5
Wait for the box activation process to complete and simply press ‘Finish’
Step 6
Press the ‘Home’ button and enjoy!
Features at a glance
Explore these amazing features. Click to view the complete User Guide and Installation Guide.
Good things come in small packages
Comes with a sleeker design compared to previous boxes that wont take up much space in your household.
Better experience and accessibility
Search, record, play from start & pause live shows, or watch live football with 4K resolution on the big screen!
No more signal issues
Enjoy your TV time during rainy or bad weather days when connected to the internet.
Watch everything to your heart's content
Subscribe and watch what you want with via available apps and On Demand content at your fingertips.
Completed with your box installation?
Now it’s time to watch what you love anytime, anywhere, with your Astro GO today!
Astro GO is complimentary for all Astro customers.
Just create and login using your Astro ID to start streaming.
Frequently Asked Questions
Astro's Plug & Play Box is our latest box where users can enjoy the latest Astro box simply by connecting it to the TV and internet. There is no longer a need to schedule or pay for an installation. By connecting your Plug & Play Box to home broadband, you will be able to-do the following:
- Watch your channels over the Internet. No more rain fade!
- Never miss your favorite shows again as you can stream LIVE events from the beginning, or simply pause and resume the program as you wish.
- Access a library of over 110,000 videos on demand. Catch-up or binge-watch full episodes whenever you like.
- Access your recordings anytime on TV or the Astro GO app via Cloud Recording.
Other features include pause on TV and continue watching on the Astro GO app, enhanced search capabilities and more.
You may report the incident on WhatsApp at 03-9543 3838 by typing PNP and our access our user guide or request for further help from our dedicated agents. Please have your Airway Bill tracking numbers ready for validation.If a replacement box/Astro SIM card is deemed necessary, a new Box and a new Astro SIM card will be couriered to your service address.
For any technical issues, you may visit Astro's Help & Support page then scroll down to 2. Technical Troubleshooting - Ultra Box / Ulti Box
OR
Send Hi to our WhatsApp at 03-9543 3838. Then select Help & Support for assistance.
The Ultra/Ulti Plug & Play Box comes with a one-year box hardware warranty.
For self-installation, there is a warranty seal at the bottom of the Ultra/Ulti Plug & Play Box, which must not be removed or tampered with as this would void the one-year Ultra/Ulti box hardware warranty.