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I have the Astro Fibre router and modem to return, however, the cable(s) that come with them are damaged/lost; will there be any penalty fees?

No, please return your old Astro Fibre modem and its power supply unit (PSU). There will be no penalty fees if the cable is damaged or lost.

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What happens if I do not return the Astro box & Smart Card/SIM Card?

Do I need to return my equipment after termination of my account?

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How do I know if I am being charged for the box fee?

What happens if I have lost my Astro Box or Smart Card/SIM Card?

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Why do I need to return Astro equipment?

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