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Why my broadband account is being terminated without any request from me?

After 62 days of non-payment, your broadband account will be terminated, and an Early Termination Fee (ETF) will be applied for the remaining contract. If you would like to continue with the service, you need to clear the outstanding balance and apply a new account.

Similar Articles

How to terminate my Astro account?

Do I need to return all the devices after cancellation?

What is the process of terminating Astro account?

Can I request a termination of account through Astro Exclusive Partners (AEP)/Astro Experience Store (AES)/Astro Premium Kiosk (APK)/Astro Authorised Retailer (AAR)?

My subscription is still within contract, can I still proceed with the termination of account?

Is there any additional charges to terminate my service?

Where can I check my termination date/status?

Can I withdraw my termination request?

Why I was charged with Early Termination Fee (ETF)?

I am a 3rd party, can I request on behalf of account holder?

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