I did not receive recovery email or verification code to reset my Astro ID password. What should I do?

If you did not receive the recovery email or verification code, please make sure that:

1. You are entering the correct email address or mobile number you used to register for your Astro ID.
1. Check your junk mailbox or spam folder.

To find out which email or phone number you have used to register your Astro ID, you may submit a feedback form. Kindly select feedback type "I have an enquiry/issue with Apps" choose "Astro GO"

We will get in touch with you within 48 hours to solve your enquirie