Refresh signal of your box - HD enabled Box

Please ensure to put your box on standby mode to refresh the signal.

a. Using MyAstro web

STEP 1
Go to https://myastro.astro.com.my/ in your web browser.

STEP 2
Key-in your Email / Mobile number and password. Then, press LOG IN.

STEP 3
Click on TV pack.

STEP 4
Choose Main Room for the Primary Box; else choose Multiroom (If any).

STEP 5
Click on "Refresh" to refresh signal on your box.

For Main Box

For Multiroom

STEP 6
After tap the Refresh, below notification will be displayed as below.

For Main Box

For Multiroom

b. Using MyAstro App

STEP 1
Open myAstro App and click "Login".

STEP 2
Key-in your Email / Mobile number and password. Then, press "LOG IN".

STEP 3
Go to "Account".

STEP 4
Scroll down to "TV pack" and click on it.

STEP 5
Choose Main Room for the Main Box; else choose Multiroom (If any).

STEP 6
Tap on "Refresh" to refresh signal on your box. ​

For Main Box

For Multiroom

STEP 7
After tap the Refresh, below notification will be displayed as below.

For Main Room

For Multiroom

c. Using WhatsApp

​1. Message 'Hi' to us at 03-9543 3838
2. Click on Tap Here for Options
3. ​Select Help & Support
4. Type Refresh HD Enabled Box Signal