Bolehkah pihak ketiga membuat permohonan untuk pemulangan semula lebihan bayaran?

Pemulangan semula lebihan bayaran hanya boleh dipohon oleh pemilik akaun Astro yang berdaftar.

Walau bagaimanapun, sekiranya anda ingin meminta pemulangan semula lebihan bayaran bagi pihak pemilik akaun, anda boleh mengemukakan dokumen-dokumen sokongan (contoh: surat kebenaran, sijil kematian, salinan kad pengenalan pihak ketiga).

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How do I get my refund?

Am I eligible for a refund?

What is the timeline for my refund amount to be remitted into my bank account?

Will there be an additional fee for refund processing?

Any document required for refund?

If I never receive the refund within the promised timeline, what should I do?

Is my data/Info secured?

Can I request to transfer the Credit Balance into other Astro Account?

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