Any document required for refund?

Yes, customers may need to provide additional documents such as bank-in slips or payment receipts. For refund requests due to wrong payment, it is mandatory to provide proof of payment or a bank statement that shows the transaction and bank account details

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How do I get my refund?

Am I eligible for a refund?

What is the timeline for my refund amount to be remitted into my bank account?

Will there be an additional fee for refund processing?

If I never receive the refund within the promised timeline, what should I do?

Is my data/Info secured?

Can 3rd party request for a refund?

Can I request to transfer the Credit Balance into other Astro Account?

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