If I never receive the refund within the promised timeline, what should I do?

You may enquire by submitting a Feedback Form. Please choose the following feedback type and issue:

Feedback type : Payment/Billing
Issue : I want to ask about a refund

OR

Reach out via Astro Official Digital platform i.e. Facebook or Chat. Our agent will assist on your request.

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Am I eligible for a refund?

How do I get my refund?

What is the timeline for my refund amount to be remitted into my bank account?

Will there be an additional fee for refund processing?

Any document required for refund?

Is my data/Info secured?

Can 3rd party request for a refund?

Can I request to transfer the Credit Balance into other Astro Account?

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