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Online Exclusive Deals!

Get the TV packs with more savings when you buy online color!

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How do I know that Astro have received the Ultra Box/Ulti Box?

You will receive an SMS from us informing you of the receipt of your Astro Box. However, if you wish to track the delivery of your Astro Box, you can use the tracking number available on the consignment note.

Similar Articles

Why do I need to return the Ultra Box or Ulti Box and the SIM Card?

How do I return my Ultra Box or Ulti Box and SIM Card?

Do I need to return non-Ultra Box or Ulti Box?

Can I return my Ultra Box or Ulti Box at City-Link without the box?

Besides my Astro Box, what other items do I need to return to Astro after service termination?

I subscribed to Ultra Box/Ulti Box with Broadband (DBB), and I have terminated my services. What should I do?

Do I have to print or fill in any forms before handing my Ultra Box or Ulti Box to the appointed courier agent?

Do I need to bear any shipping cost for my Ultra Box or Ulti Box return?

How long will it take before I am charged the RM 100 fee and how do I know if I have been charged for it?

What happens if I lose my Ultra Box, Ulti Box?

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